On Monday, Feb 20th @ 1:30PM, Bill Keyworth and I will be presenting the results of the 2011 BSM Benchmark study at the Pink Elephant IT Service Management and Expo in Las Vegas.
An abstract for the session can be viewed here.
We have a booth at the event and hope to engage attendees in a conversation about their BSM maturity, challenges and plans.
We also intend to interview a few end users and will be on the lookout for new announcements that specifically support better alignment between IT and the business.
Hope to see you there!
An abstract for the session can be viewed here.
We have a booth at the event and hope to engage attendees in a conversation about their BSM maturity, challenges and plans.
We also intend to interview a few end users and will be on the lookout for new announcements that specifically support better alignment between IT and the business.
Hope to see you there!
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