August 2011 Archives

Our friends at BrightTALK are hosting a BSM Summit on August 10th.

The summit is featuring two of our BSMReview experts, Bill Keyworth and Ken Turbit.

Bill's session entitled "Can BSM Navigate the Turbulent Air Currents of Cloud Computing" is focused on the widening gap between IT and Business as more services are pushed out to the cloud and provisioned by business.

Ken's session entitled "Five Steps to Ensure BSM Works in the Cloud" describes what he believes are the 5 critical capabilities required to effectively support BSM in the cloud which are aligned with ITIL best practices.

The virtual summit features 5 additional industry experts that discuss how cloud computing is affecting BSM and ITSM strategies and processes. A few of the thought provoking session titles include:

How to Take the BS out of BSM?
How to Catalog your Cloud?
Can 140 Characters or Less Really Impact IT and the Business?


I think you will find this summit worth your time and it may, in fact, be quite entertaining.

I would also like to point you to a BSMReview article entitled "A Service Model for Cloud Computing" that is a worthwhile read as you prepare for the BSM Summit.

Cheers.

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