April 2010 Archives

As I have mentioned before, we are about to have a General Election in this country. After 12 or 13 years of gross incompetence, blatant lying and driving our economy to its knees the present incumbents are telling us we should vote for them as they know how to get us out of the mess they caused. They think we should spend more and more on creaking systems that don't really work.

The Opposition, who should be winning by a mile, have unfortunately squandered all the opportunities that the last 12 years presented to blast the current lot out of the water, so we are not sure how good they will be at running  the country. They think we should cut back on unnecessary spending and run things more efficiently. We're not sure if they know how to do this.  

As an example of the sort of thing that happens here, take a look at this.

Wouldn't it be nice if we had BSM for Governments? Decisions made on what is best for the country rather than the politician's pockets. Systems killed if they are not needed. Experts used to run IT. People sacked for incompetence.

Dream on Armstrong.

School holidays

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I can tell the children are on holiday this week - lots of youths wandering around with vertically challenged trousers defying the laws of gravity, terrified parents pretending to be relaxed whilst being driven round by their offspring, and my Internet connection going up and down like a yo-yo.

I supposedly have the "best" (define best!) broadband provider in the country. Why then does their service suffer every time there is a school holiday or when the little darlings come home in the evening from school?

It is, of course, because they have to spend several hours on Facebook, a site which frankly does very little for me, but hey I am of a generation which values face-to-face conversation. I am also of a generation/mindset which thinks systems should be available, and that rebooting something in the middle of the day is unacceptable. 

Capacity planning anyone?
In an earlier entry, I bored you rigid with the tale of my buying a new PC. The good news is that it has arrived and works beautifully - I even have to grudgingly admit that WINDOWS 7 seems to be OK (I think the secret with WINDOWS is to skip versions?)

However, perhaps it's me, but communication between me and the maker leaves a lot to be desired!

My email:

Dear X

Never got the confirmation email that the system said I should get, but I did get a computerised phone message end of last week. The PC arrived safe and sound yesterday. All working fine.

Their response:

Order confirmations are sent by email immediately after the order is confirmed, however I will resend the confirmation now.

I still haven't received the original email or the alleged resend. It doesn't actually matter as I have the PC, but something is obviously wrong with their system and their total inability to understand my problem. Yes, I have checked that my email id is stored correctly.

They have now sent me a customer feedback survey to see if I am happy with their handling of my question. Guess what? NO I AM NOT. But it will probably make no difference as I am not convinced that anyone ever reads those things anyway???

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This page is an archive of entries from April 2010 listed from newest to oldest.

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