Downstream Impacts of Agile at Inovis

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Three years ago I had the privilege and honor to recommend to Inovis executives to implement Scrum as their core software method. The “All In!” implementation style was chosen and successfully implemented by colleague and friend Erik Huddleston. To quote Erik:

The results speak for themselves.  In addition to compelling productivity and quality improvements, we also had profound unanticipated benefits.  Within a few sprints, we were using development as a competitive weapon, bringing development to bear to influence the outcome of individual (strategic) sales cycles.  We dramatically increased our innovation through market dialog.  With almost 25000 customers, Inovis struck up quite a market conversation!  Finally, we found that Agile started driving alignment between teams and sites, facilitating tremendous cross product synergy and value.

In a recent post entitled The Agile Flywheel, Inovis’ Ray Riescher describes the effect of the Agile implementation on IT Operations. Here is an excerpt from his post:

Scrum set the flywheel in motion and caused the rest of the IT process life cycle to respond. ITIL’s processes still form the solid core of service support and we’ve improved the processes’ capability to handle intense work velocity. The organization adapted by developing unprecedented speed in the ability to deliver production fixes and solve root cause problems with Agility.

What I think we are witnessing is a manifestation of Agile Business Service Management: a holistic agile methodology running across the IT process spectrum that’s delivering eye popping change and tremendous results.

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About this Entry

This page contains a single entry by Israel Gat published on February 21, 2010 8:52 PM.

Compliance? was the previous entry in this blog.

Applying Agile Principles in IT is the next entry in this blog.

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