Peter J. McGarahan on Business Service Leadership [Part 1]

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Business Service Leadership: The Time is Now! [Part 1] new article
by Peter J. McGarahan
Business Service leadership is about doing the right thing for the right reasons and making fact-based decisions. It's about challenging conventional wisdom and having the moral backbone to stand up for doing the right thing for your customers and the people that serve them. »

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This page contains a single entry by Christian Sarkar published on November 11, 2009 2:54 AM.

Internet-Scale BSM was the previous entry in this blog.

Chrisan Herrod on Business Service Management, Six Sigma and your IT Compliance Program is the next entry in this blog.

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