Malcolm Fry does a nice job with his parable of the “Keeper of the Forms.” It starts off a bit slowly, but really picks up around the 3:40 mark. And, as usual, with everything Malcolm says, there’s a real lesson to be learned for IT:
Reminds us of Peter McGarahan’s post just a few hours ago, doesn’t it? >>
More from Malcolm: How to Improve Productivity by 40%
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