Peter Armstrong on why Business Service Management is a New Way of Working

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Those of you who know Peter Armstrong know about his sense of humor/humour, and his ability to write books on just about anything, like this novel of his on eco-terrorism. This one is rather funny and is more like talking to Peter in person.

For BSM Review, Peter gets "serious" with Business Service Management: The move to a new way of working >>

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Christian

Thanks for posting this entry and my article on BSM.

As you mention in the post I wrote a book many years ago on the correct and incorrect application of technology to our lives (it uses adult English along the way - sorry, that's because I'm British). It's a bit out of date now, and I should rewrite it, but one of the fundamental ideas in the book was to get rid of money and credit cards and use your phone to pay for things / check in and out of hotels / use specific location information etc. A colleague sent me this link http://www.cnn.com/2009/TECH/08/13/cell.phone.wallet/index.html
recently - and people told me I was mad when I wrote the book!!

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This page contains a single entry by Christian Sarkar published on October 22, 2009 11:49 PM.

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